Does Steam have a money-back guarantee?

Does Steam have a satisfaction guarantee? Can I get my money back if I'm not satisfied with my purchase from Steam? Does Steam offer any type of warranty? Can I return products to Steam? Will I get refunds from Steam?
Money-back guarantee policy rating: 5.0 - 1 ratings

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Yes, Steam does offer money-back guarantee.
Knoji Staff
138
Posted Nov 26, 2018

Yes, you can get a refund if not satisfied with your Steam purchase. They have a money-back guarantee. Learn more about it on their customer FAQ page.

You can learn more about Steam on their homepage.

Learn more at store.steampowered.com.

Amazon.com is also offering discounts on select Steam items on their website.

Update: we've found 1 more game downloads stores that currently offer money-back guarantee and 589 online services that are offering money-back guarantee . You can also view all 3,412 stores that offer money-back guarantee across all categories.

This user rated Steam's money-back guarantee policy: 5.0
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About Steam

Steam is a major game downloads company operating the e-commerce site store.steampowered.com. Steam sells its products and services in the game downloads vertical, offering discounts and promo codes to its customers infrequently. Steam has good ratings among shoppers on Knoji, with 29 ratings and an average rating of 3.9 stars. Steam scores very highly compared to other brands in the game downloads industry, providing 11 e-commerce features to better serve its customers.

Steam's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Maybe
It appears that Steam may not offer free returns & exchanges currently. Read full answer >>
International Shipping:
Maybe
It appears that Steam may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that Steam may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Yes
Steam accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Read full answer >>
Apple Pay:
Maybe
Google Pay:
Maybe
Discount Policies
Promo Codes:
No
Sales:
Yes
Steam runs a clearance and promotions page on their website. Check the official Steam sales page for the latest discounted prices and sales directly from Steam Read full answer >>
Black Friday Ad:
Maybe
It appears that Steam may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that Steam may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that Steam may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Maybe
It appears that Steam may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that Steam may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Steam may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that Steam may not offer birthday discounts currently. Read full answer >>
Price Matching:
No
It appears that Steam may not offer price matching currently. Read full answer >>
Competitor Coupons:
No
It appears that Steam may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
No
It appears that Steam may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
Steam offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Yes
Steam offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
Maybe
Loyalty Programs:
Yes
Steam offers loyalty programs for qualifying orders and customers, according to their loyalty programs policies. See policies and program details on their loyalty programs page. Read full answer >>
Customer Reviews:
Maybe
It appears that Steam may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Steam may not offer social media pages currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that Steam may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that Steam may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that Steam may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that Steam may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Yes
Steam offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Read full answer >>
Mobile Apps:
Maybe
Marketing Programs
Affiliate Programs:
No
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